Frequently Asked Questions

What is the best time to start my bridal dress shopping?

We recommend starting your search 6-9 months before your wedding. This gives you plenty of time for fittings and any necessary alterations to ensure your dress is perfect on your special day.

Do you offer alterations?

Absolutely! We have expert seamstresses on staff who can handle any alterations you need. From hemming to taking in the waist or custom adjustments, we ensure your gown fits perfectly.

Can I order a custom gown?

Yes, we offer custom design services. Our team can work with you to create a unique gown that matches your vision. Schedule a consultation to discuss your custom dress ideas.

What is your return and exchange policy?

Once a gown has been altered or worn, it cannot be returned. We recommend scheduling a fitting appointment to ensure you're completely happy with your selection before finalizing your purchase.

Do you offer payment plans?

Yes, we can discuss flexible payment options. Contact us directly to arrange a payment plan that works best for your budget.

How long does shipping take?

Most items are available in-store or can be ordered within 2-4 weeks. Custom orders typically take 8-12 weeks. We'll provide specific timeline information when you place your order.